Where do I start?
There are several stages to implementing ISO9001 – starting with an initial discussion and ending up with a fully certified QMS.
We guide you through these stages, to ensure you get certification as smoothly and efficiently as possible. Once certified, we can provide follow-on advice
and support to make sure your QMS remains up-to-date and compliant.
Our goal is for you to get your ISO 9001 certification with the minimum of disruption, and we will guide you through all the stages needed to achieve this. Installing ISO 9001:2008 does not have to be an onerous process, and offers your company many benefits, ensuring that your customers get what they want, now and in the future.
The minimum documentary requirement is a manual, a policy, and only six processes (though more can be added if they are of benefit to your company).
Initial Review Before you start, we will need to understand what your business does, what is required, what may already be in place, and discuss what commitments your organisation will need to make. A free consultation with PAVY Ltd will give you an overview of the key requirements of ISO 9001, which will usually include a visit of your site with you to ensure we understand your business.
Quality Manual and Policy
We will help you to prepare a Quality Manual, which gives a structure to your QMS and ensures it is compliant with the standard. The above diagram shows the various stages as a flow chart and clearly shows the involvement of customers in all stages of your business.
The Quality Policy publically spells out your company’s commitment to continual improvement and provides a framework for establishing and reviewing your quality objectives.
Documented Procedures and Records ISO 9001:2008 uses the process approach, and only stipulates six documented procedures, though the final number you have will be driven by the requirements of your business. These are as follows:
- Control of documents (4.2.3)
- Control of records (4.2.4)
- Internal audit (8.2.2)
- Control of nonconforming product (8.3)
- Corrective action (8.5.2)
- Preventive action (8.5.3)
We will assist you with preparation of these procedures and ensure that a system is in place for correct record keeping in line with the requirements of ISO 9001.
Certification
We will liaise with the relevant UKAS-accredited third party certification body and ensure you have carried out the relevant internal audits, so that you end up with a fully compliant QMS that is recognised by all your customers.
Our work doesn’t stop there though; we can offer you continued support in future years to ensure that you maintain your certification, and have an easy source of advice on such matters as internal auditing or training. We can also attend your annual management review, where non-conformities, corrective actions and internal audit results are reviewed.
